Pixel Reputation Privacy Policy

Introduction

Welcome to Pixel Reputation. This Pixel Reputation Privacy Policy describes how Pixel Reputation (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website, pixelreputation.com (the “Site”), and use our services (Reputation Management, WordPress Development, SEO Services, AI Agents for Business Intelligence). We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy outlines our practices and your rights concerning your personal data, in compliance with applicable data protection laws, including but not limited to GDPR, CCPA/CPRA, PIPEDA, APP Act, and India’s Digital Personal Data Protection (DPDP) Act.

Information We Collect

We may collect different types of information from you:

Personal Information You Provide: This includes information you voluntarily submit to us, such as:
- Name
- Email address
- Phone number (if provided via contact form, click-to-call, or WhatsApp initiation)
- Company name (optional)
- Any other information you provide in your messages via contact forms or direct communication.
Information Collected Automatically: When you visit our Site, we may automatically collect certain non-personal information about your device and Browse activity using cookies and similar technologies (e.g., Google Analytics). This may include:
- IP address (often anonymized)
- Browser type and version
- Operating system
- Referring websites
- Pages you viewed on our Site
- Date and time of your visit
- Time spent on pages

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries submitted via contact forms or direct communication.
To provide information about our services (Reputation Management, WordPress Development, SEO, AI Agents).
To understand how visitors use our Site and improve its functionality, user experience, and content (using aggregated analytics data).
To maintain the security and integrity of our Site.
To comply with legal obligations.
To initiate communication if you use click-to-call or click-to-WhatsApp features (note: the communication itself occurs via your phone/WhatsApp application).
To send marketing communications, only if you have provided explicit consent to receive them.

Legal Basis for Processing

Our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context. Primarily, we process data based on:

Consent: Where you have given us explicit consent (e.g., for optional cookies, marketing emails).
Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., responding to inquiries, improving our Site, security) and not overridden by your data protection interests or fundamental rights.
Legal Obligation: Where processing is necessary to comply with the law.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., website hosting, analytics providers like Google Analytics, email service providers). These providers are obligated to protect your data and use it only for the services requested. [List specific key providers if possible/required].
Legal Requirements: If required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (e.g., to respond to your inquiry, maintain analytics records, comply with legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Data Security

We implement appropriate technical and organizational security measures to protect the personal information we collect and process. However, please note that no internet transmission or electronic storage method is 100% secure.

Your Data Protection Rights

Depending on your location and applicable laws (including GDPR, CCPA/CPRA, DPDP Act), you may have the following rights regarding your personal information:

The right to access the personal data we hold about you.
The right to rectify inaccurate personal data.
The right to erasure (deletion) of your personal data (‘right to be forgotten’).
The right to restrict processing of your personal data.
The right to data portability (receive your data in a structured, common format).
The right to object to the processing of your personal data (especially for direct marketing).
The right to withdraw consent at any time (where processing is based on consent).
The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below. We will respond to your request in accordanceance with applicable data protection laws.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident (e.g., if our hosting servers or service providers are located elsewhere). These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to require that your personal information will remain protected in accordanceance with this Privacy Policy.

Cookies and Tracking Technologies

Our Site uses cookies (small text files placed on your device) and similar tracking technologies (like web beacons) to collect and use personal information about you, including for analytics purposes (e.g., understanding site usage via Google Analytics). For more detailed information about the types of cookies we use, why, and how you can control cookies, please see our [Link to separate Cookie Policy – Recommended] or [Include brief cookie details here and management options].

Children’s Privacy

Our Site and services are not directed to individuals under the age of [Specify age, e.g., 16 or 13 depending on regulations]. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly.

Links to Other Websites

Our Site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Pixel Reputation Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “Effective Date” at the top.

Contact Us

If you have any questions or concerns about our use of your personal information or this Privacy Policy, please contact us at:

Pixel Reputation Email: contact@pixelreputation.com